B•Rested®

For boarding, you can drop off or pick up your pet anytime during normal business hours. For your convenience, we recommend dropping off your pet at least 1 hour before closing to ensure that they have plenty of time to adapt before shift change. We also recommend picking up boarding guests before noon on the day of departure, as pick-ups done after noon will carry an additional night’s charge for their room. A bath or groom on the last day waives late fee. The noon cut off time is not affected by the time of drop off at the beginning of the reservation. 

Yes. We will always keep dogs from the same household together, unless otherwise instructed. It is our experience that dogs from the same family wish to remain together throughout their stay. Please let us know at check-in if your dogs should be separated for mealtime due to food aggression or if one dog tends to eat the other dog’s food if not monitored. Based on their size differences, play personality and energy levels, they may end up in separate play groups during DayPlay^TM but will return to their suite together. We also offer a multiple pet discount for dogs sharing the same suite. Guests with 2 pets lodging together receive 10% off each, 3 pets lodging together receive 20% off each.

Please do!  If your pet suffers from allergies or a has usual diet, we recommend it. It’s important that your dog is as comfortable as possible while staying with us. Abruptly changing your dog’s diet can upset their tummy and cause diarrhea and other digestive issues, in turn creating undue stress for your dog. We’re happy to prepare and serve meals just the way your dog likes it! Food should be pre-measured in baggies and labeled by meal (not by day). Individual meal baggies should be stored in a larger air-tight plastic container (Tupperware) and clearly labeled with dog’s first and last name. If an owner forgets food or underestimates the meals, we are happy to feed your dog or cat our high-quality kibble. Just provide us with quantity and frequency instructions.

You sure can. Though Barkefellers does provide raised Kuranda dog beds to ensure all our guests are comfortable — you may bring bedding, a blanket, towel, an unlaundered shirt, or anything else that makes your dog feel most comfortable staying away from home.

Pet parents are welcome to bring a variety of things. A leash (either regular or retractable), grooming supplies if you wish to have the pet brushed, treats, bones, filled Kongs, and anything else that you feel will make your pet comfortable are welcome. Please try to limit toys to 2 or 3 items, and we recommend you not bring plush toys for safety’s sake, as the filling can be ingested. We just ask that you don’t bring anything you wouldn’t be comfortable with your dog having unsupervised at home. Bowls are not needed unless a slow feeder or other specific bowl is required. No need for tennis balls — we have plenty! Please label all belongings with a permanent marker.

Every special needs dog is a case-by-case scenario. We ask that all pet parents are up front with whatever ailments their dog may have (life threatening or serious medical condition, diabetes, blindness, impaired vision, deafness, limited steps, or ability to walk, etc.) We definitely consider the comfort, well-being, and changing needs of our special needs and “seasoned” guests. We have bedding to accommodate the need for a softer place to rest, as well as raised feeders to make getting to their food and water easier. We do allow beds from home, so don’t hesitate to bring an orthopedic or special bed for them. Upon check-in, we may have you sign a medical directive to ensure that everyone is aware of whatever emergency measures may need to be taken should something happen while your dog is within our care. We do require an available emergency contact that can pick up your dog if necessary. Please call us for our specific questions regarding your dog’s medical needs. If you’re ever uncertain about what type of lodging is best for your pet, ask us!  We’ll be more than happy to help you make a well-informed decision.

Yes. We will log your pet’s medications and dispensing instructions upon arrival and administer the medications as needed.

Medication must be pre-measured in a pill reminder (original medicine containers must still come with the pet in case of emergency). There is a charge of $5 for medication administration. Medication charges are waived for Presidential, Luxury, and Terrace Suites stays. Our administering staff have been highly trained to ensure that your pet gets the best possible care during their stay.

To assure the health of all our guests, we require proof that all the following vaccinations are current to secure your reservation. DHLPP/Corona, Bordetella (Kennel Cough), Rabies, Canine Flu Vaccination: H3N8 and H3N2. All shots per your vet’s protocol. Feel free to share the new expirations dates by customer portal, phone, fax, or simply email them to barkefellers@shots.pet.

All of our facilities have large outdoor play yards that the dogs get to play in, weather permitting. We also schedule potty breaks 3 times during the day (in the morning, at midday, and in the evening).

Of course, we encourage it! Feel free to call us any time during business hours to get an update on your pet. We understand how much you miss them, and we are happy to report your dog’s eating habits, activities and overall well-being. We want you to know that we are always available to answer any questions you may have. If you call outside of normal business hours, leave us a message. We will give you a call back as soon as we can.

Not all suites are viewable on camera. If you book far enough in advance, we may be able to book your dog in one our suites with 24-hour webcam access depending on availability. If you desire a suite guaranteed on-camera, each of our spacious Luxury and Presidential suites comes equipped with a private, password-protected camera, viewable 24-hours a day.

Yes, we do!  Especially when kids are out of school or during any federal or major holiday. We recommend all reservations be made far enough in advance to guarantee your spot. And, while we often fill up, it is still possible that we can accommodate last minute guests if we have a cancellation, so always give us a call to verify availability.

Absolutely! We offer a special “Play & Groom” spa special as an option along with our lodging packages.

Yes!  For dogs that are less social or unable to pass the Temperament Test, day boarding is a wonderful alternative. Your pet will stay in one of our standard rooms and will be regularly taken to a private play yard. Ask about adding on play sessions to ensure your pup is getting all the activity they need!

Boarding room rates are charged per night.  On the day of arrival, guests may be dropped off at any time during normal business hours, although we do recommend dropping off no later until an hour before closing.  On the scheduled date of departure, check out is at noon.  However, you may pick up your pet anytime during business hours with the understanding that pets picked up after noon will incur an additional night’s fee.

For single night visits, no deposit is required except for new customers. For longer visits a $25-50 deposit is required depending on if it is standard or peak season.

Great question!  We want your pet to feel right at home when staying with us.  We ensure that they are taken outside to do their business at least 3 times per day. In addition, feeding is done at 8am, 12pm and 5pm. Have a special routine that you would like us to follow?  No problem! Ask us about our additional services and we’ll help you customize a stay that works for you and your pet!

Every canine guest room includes at least 3 daily trips out to a private play yard.  This means that your pet will not only get to use the restroom regularly but will get to run and romp around, splash in the summer pools and play on the yard equipment, too!  Doggy Daycare is our most popular add-on for our boarding guests. When you opt-in, your buddy will spend their days in our supervised daycare rooms, running and playing with our other guests. We do require that all daycare participants pass a Temperament Test prior to entry. If you would like to arrange for your canine to take this test, simply fill out the application and we will contact you to schedule a date.

We do!  When it comes to puppies, we do require that they are at least 12 weeks of age and are current with their vaccinations. For kittens, we require that they are at least 8 weeks of age and have had their FVRCP vaccination. If you want to start basic commands and ensure your pup is socialized, ask about starting our Puppy Prep Training Program through our K9 Campus. Barkefellers® offers both Day School and Stay School sessions!

Always. Our feline guests have their own room that is located away from our canine guests and boasts cat trees, cat toys, cozy beds and scratching posts.

Yes! You may bring your cat’s own food. Please make sure to bag each serving separately, label it with your cat’s full name, and provide us with quantity, frequency, and preparation instructions. We’re happy to prepare and serve meals just the way your cat likes it!

Yes. Please try to limit toys to 2 or 3 items, and we recommend you not bring plush toys for safety’s sake, as the filling can be ingested.

To assure the health of all our guests, we require proof that all the following vaccinations are current to secure your reservation. FVRCP – Feline Panleukopenia, Feline Rhinotracheitis & Feline Calicivirus, Rabies, All shots per your vet’s protocol.